Services at the highest level

Meet high expectations with quality assurance: SQS will show you the way.

It sounds trite: Service comes from «providing a service», the provision of a service to meet a need. Seen in this way, almost all individuals, businesses and organisations are service providers and together form today's global service economy. The successful ones in this respect are those that provide high-quality services. Whether in consulting, marketing, trade, transport or the transfer of knowledge and skills: Everywhere it is necessary to meet the ever increasing demands of customers, clients and other stakeholders at all times. Those who fail to meet expectations are also doing themselves a disservice.

ISO 9001 as a basis

SQS has the appropriate tools to promote quality assurance in companies and organisations that provide services and to establish it in a sustainable way. We evaluate and certify both inter-sectoral and industry-specific quality standards. Among the former, the well-known ISO 9001 standard is, of course, an excellent foundation for a company-specific management system, which brings constant improvement into focus as a permanent task for the organisation. It is compatible with other system standards and requirements, including the fields of the environmental management system (ISO 14001), occupational health and safety (OHSAS 18001/ISO 45001) and risk management (ONR 49000 series).

Specific offers

For quality assurance in industries with unique requirements, there are a variety of precisely coordinated tools. The quality of music schools (quarte), call centre services (DirectMarketing quality seal) or employment and integration programmes (SVOAM) can be certified, as can the management systems of medical practices (Good Medical Practice®) and the data protection management systems of organisations that process personal data (GoodPriv@cy® and VDSZ). Wherever services are provided at a high level, SQS offers designated specialists to provide assistance for the quality assurance of management systems.

Overview of the offer

Main standards

  • Certification of quality management systems

  • Certification of environmental management systems

  • Certification of occupational health and safety

  • Certification of occupational health and safety
    (The BS OHSAS 18001:2007 looses its validity per March 11, 2021 and will be replaced by the ISO 45001.)

  • Certification of energy management systems

  • Certification of the Global Standard for Consumer Products

  • Certification of the global standard for packaging and packaging materials

  • Quality management system for customer contact centers
    (The certification by SQS is not offered any longer. Existing certificates stay valid until the end of their validity. The standard was replaced by the ISO 18295.)

  • Certification of quality management systems of medical device manufacturer

  • Certification of quality management systems of medical device manufacturer
    (The standard EN ISO 13485:2012 looses its validity per 28.02.2019 and will be replaced by the revision 2016.)

  • Quality management system for customer contact centers

  • Compliance Management Systems - Guidelines
    (For any further information concerning the product please contact the product responsible, Mrs Berenike Schmidt.)

  • Certification of management systems throughout the food chain

  • Learning services for non-formal education and training

  • Certification of Social Responsibility Management Systems

  • Certification of social management systems based on cooperation with SA8000. In cooperation with IQNet Ltd, SQS offers SA8000 audits with an SA8000 certificate issued by IQNet Ltd.

  • This product will be certified in Italy only.
    (The responsible product manager, Mr Silvio Genovese will be glad to answer any further questions regarding this product).

  • Textiles - Laundry processed textiles - Biocontamination control system

  • Biocontamination control

  • This product will be certified in Italy only. (For any further information concerning the product please contact the product responsible, Mr. Carlo Giardini)

Additional standards

  • (For any further information concerning the product please contact the product responsible, Mr. Silvio Genovese.)

National schemes

  • Certification of further education establishments

  • (For any further information concerning the product please contact the product responsible, Mr. Jan Marinesse.)

  • Certification of institutions for the disabled
    (FSIO-DI 2000 will be replaced by Q-disabled institution:2016, formerly FSIO-DI 2000.)

  • Certification of institutions for the disabled

  • Quality management system for use in retirement and nursing homes

  • External audit of institutions for the disabled

  • This product will be certified in Italy only.
    (The responsible product manager, Mr Alberto Rencurosi will be glad to answer any further questions regarding this product).

Labels

  • Evaluation of management bodies according to the Corporate Governances basis with issuance of the Best Board Practice® Label

  • This product will be certified in Switzerland and Liechtenstein only.
    (The responsible product manager, Mr Hubert Rizzi will be glad to answer any further questions regarding this product).

  • (The certification by SQS is not offered any longer. Existing certificates stay valid until the end of their validity.)

  • Requirements to suppliers of products containing security elements

  • Under the Federal Constitution, women and men have a right to claim equal pay for equivalent work. This topic is continually discussed in detail at the level of politics and the trade unions. Salary structures are also often tailored to the internal growth of a business and many times do not reflect the actual circumstances.

  • Quality management system certification tailored to the needs of medical practices

  • Certification of electricity from renewable energy sources according to the VUE label

  • Certification of electricity from renewable energy sources according to the VUE label

  • Management excellence certification of non-profit organisations (According to VMI)

  • Certification of wood and paper processing companies

  • Certification of safety systems in outdoor and adventure activities
    (The certification by SQS is not offered any longer. Existing certificates stay valid until the end of their validity.)

  • Association certification procedure in accordance with the quality standards of the «swissPRM Association of Swiss Project Resources Managers»
    (The certification by SQS is not offered any longer. Existing certificates stay valid until the end of their validity.)

  • Certification system for a standardised production standard in the offset printing sector. (The certification by SQS is not offered any longer. Existing certificates stay valid until the end of their validity.)

  • Certification of personnel recruitment and hire firms in accordance with the quality standards of swissstaffing (association of employment and recruitment agencies of Switzerland).

  • Model for the development and certification of an integrated quality/environmental management system

  • Verband Liechtensteiner Personaldienstleister - dieses Produkt wird durch die LQS zertifiziert.
    (Allfällige Fragen zum Produkt beantwortet Ihnen gerne der zuständige Produktverantwortliche, Herr Hubert Rizzi.)

  • You are developing and managing the organization and the employees in a professional and sustainable manner.
    (The certification by SQS is not offered any longer. Existing certificates stay valid until the end of their validity.)

Assessment models

  • Security systems
    (For any further information concerning the product please contact the product responsible, Mr. Wolfgang Schwarz.)

  • Building construction
    (For any further information concerning the product please contact the product responsible, Mr. Wolfgang Schwarz.)

  • Telecommunications cabling infrastructure
    (For any further information concerning the product please contact the product responsible, Mr. Wolfgang Schwarz.)

  • Environmental control
    (For any further information concerning the product please contact the product responsible, Mr. Wolfgang Schwarz.)

  • Management and operational information
    (For any further information concerning the product please contact the product responsible, Mr. Wolfgang Schwarz.)

  • General concepts
    (For any further information concerning the product please contact the product responsible, Mr. Wolfgang Schwarz.)

  • Power distribution
    (For any further information concerning the product please contact the product responsible, Mr. Wolfgang Schwarz.)

  • Evaluation of data centre infrastructure
    (For any further information concerning the product please contact the product responsible, Mr. Wolfgang Schwarz.)

  • Assessment of the quality of life ability of organizations and the quality of life of clients/customers and the work-life quality of employees (The certification by SQS is not offered any longer. Existing certificates stay valid until the end of their validity.)

  • Assessment of management systems of organizations and enterprises on the basis of the EFQM criteria and industry-specific quality criteria.
    (The certification by SQS is not offered any longer. Existing certificates stay valid until the end of their validity.)

  • Evaluation of integrated management systems
    (The certification by SQS is not offered any longer. Existing certificates stay valid until the end of their validity.)

Jan Marinesse
Jan Marinesse
I will gladly take time for you!

+41 58 710 33 53