Quality in financial services

SQS certifies quality management in companies that provide financial services.

Banking secrecy, money laundering, data protection, corporate governance: These and other topics are frequently the reason why banks and other institutions in the financial services industry are the focus of public attention. To prevent violations and conflicts with internal or external rules or statutory provisions, care must be taken to ensure that well-defined processes are used. SQS, with its experts and cross-industry expertise, is an ideal partner for the continuous monitoring and improvement of these processes. The ultimate goal is always to increase the confidence of customers, partners, investors, and, not least, the public - which are essential in the financial sector for sustainable success.

Core topic - risk management

ISO 9001 (quality management) and ISO 14001 (environmental management system) provide an excellent base for the design and implementation of a process-oriented and risk-based system. These standards are compatible with other system standards and requirements. The auditing of risk management systems in line with the ONR 49000 series plays a special role. Clients that use this service know their business risks and demonstrate to all stakeholders that they have effective management systems.

Excellence for top management

Together with the Management AG board, SQS has the Best Board Practice® label for excellent corporate governance. Corporate governance is of increasing importance for businesses and organisations - this applies in particular to banks and other businesses that provide financial services. With the Best Board Practice®label, certified institutions can demonstrate that their top governing bodies carry out their work independently, professionally and comprehensively, thus ensuring that an efficient and effective command and control structure is implemented.

Overview of the offer

Main standards

  • Certification of quality management systems

  • Certification of environmental management systems

  • Certification of occupational health and safety

  • Certification of occupational health and safety
    (The BS OHSAS 18001:2007 looses its validity per March 11, 2021 and will be replaced by the ISO 45001.)

  • Quality management system for customer contact centers
    (The certification by SQS is not offered any longer. Existing certificates stay valid until the end of their validity. The standard was replaced by the ISO 18295.)

  • Quality management system for customer contact centers

  • Compliance Management Systems - Guidelines
    (For any further information concerning the product please contact the product responsible, Mrs Berenike Schmidt.)

Labels

  • Certification of data protection management systems
    (As per end of 2021, GoodPriv@cy® will be replaced by GoodPriv@cy®:2018.)

  • Certification of data protection management systems

  • Certification of assessment centres in accordance with swiss assessment requirements

  • Certification of personnel recruitment and hire firms in accordance with the quality standards of swissstaffing (association of employment and recruitment agencies of Switzerland).

  • Verband Liechtensteiner Personaldienstleister - dieses Produkt wird durch die LQS zertifiziert.
    (Allfällige Fragen zum Produkt beantwortet Ihnen gerne der zuständige Produktverantwortliche, Herr Hubert Rizzi.)

Assessment models

  • Evaluation of data centre infrastructure
    (For any further information concerning the product please contact the product responsible, Mr. Wolfgang Schwarz.)

  • Security systems
    (For any further information concerning the product please contact the product responsible, Mr. Wolfgang Schwarz.)

  • Building construction
    (For any further information concerning the product please contact the product responsible, Mr. Wolfgang Schwarz.)

  • General concepts
    (For any further information concerning the product please contact the product responsible, Mr. Wolfgang Schwarz.)

  • Environmental control
    (For any further information concerning the product please contact the product responsible, Mr. Wolfgang Schwarz.)

  • Telecommunications cabling infrastructure
    (For any further information concerning the product please contact the product responsible, Mr. Wolfgang Schwarz.)

  • Power distribution
    (For any further information concerning the product please contact the product responsible, Mr. Wolfgang Schwarz.)

  • Management and operational information
    (For any further information concerning the product please contact the product responsible, Mr. Wolfgang Schwarz.)

Berenike Schmidt
Berenike Schmidt
I will gladly take time for you!

+41 58 710 33 72