Services at the highest level

Meet high expectations with quality assurance: SQS will show you the way.

It sounds trite: Service comes from «providing a service», the provision of a service to meet a need. Seen in this way, almost all individuals, businesses and organisations are service providers and together form today's global service economy. The successful ones in this respect are those that provide high-quality services. Whether in consulting, marketing, trade, transport or the transfer of knowledge and skills: Everywhere it is necessary to meet the ever increasing demands of customers, clients and other stakeholders at all times. Those who fail to meet expectations are also doing themselves a disservice.

ISO 9001 as a basis

SQS has the appropriate tools to promote quality assurance in companies and organisations that provide services and to establish it in a sustainable way. We evaluate and certify both inter-sectoral and industry-specific quality standards. Among the former, the well-known ISO 9001 standard is, of course, an excellent foundation for a company-specific management system, which brings constant improvement into focus as a permanent task for the organisation. It is compatible with other system standards and requirements, including the fields of the environmental management system (ISO 14001), occupational health and safety (ISO 45001) and risk management.

Specific offers

For quality assurance in industries with unique requirements, there are a variety of precisely coordinated tools. The quality of music schools (quarte), call centre services (DirectMarketing quality seal) or employment and integration programmes (SVOAM) can be certified, as can the management systems of medical practices (Good Medical Practice®) and the data protection management systems of organisations that process personal data (GoodPriv@cy® and DPCO). Wherever services are provided at a high level, SQS offers designated specialists to provide assistance for the quality assurance of management systems.

Overview of the offer

Main standards

  • Certification of quality management systems

  • Certification of environmental management systems

  • Certification of occupational health and safety

  • Certification of energy management systems

  • Certification of the global standard for packaging materials

  • Certification of quality management systems of medical device manufacturer

  • Quality management system for customer contact centers

  • Educational organizations – Management systems for educational organizations – Requirements with guidance for use

  • Certification of management systems throughout the food chain

  • Asset Management
    (For any further information concerning the product please contact the product responsible, Mr. Silvio Genovese.)

  • Certification of Social Responsibility Management Systems

  • Certification of social management systems based on cooperation with SA8000. In cooperation with IQNet Ltd, SQS offers SA8000 audits with an SA8000 certificate issued by IQNet Ltd.

  • This product will be certified in Italy only.
    (The responsible product manager, Mr Silvio Genovese will be glad to answer any further questions regarding this product).

  • Textiles - Laundry processed textiles - Biocontamination control system

  • This product will be certified in Italy only. (For any further information concerning the product please contact the product responsible, Mr. Carlo Giardini)

Additional standards

  • (For any further information concerning the product please contact the product responsible, Mr. Silvio Genovese.)

  • This product will be certified in Italy only.
    (For any further information concerning the product please contact the product responsible, Mr. Carlo Giardini.)

National schemes

  • Certification of further education establishments
    (The revised standard eduQua:2021 is expected to be enacted in 2021 and put into effect at the beginning of 2022. The transition period for the existing eduQua certificates is three years from the effective date.)

  • Quality label for further education providers in Switzerland

  • Quality management system for use in retirement and nursing homes

  • External audit of institutions for the disabled

  • This product will be certified in Italy only.
    (The responsible product manager, Mr Alberto Rencurosi will be glad to answer any further questions regarding this product).

Labels

  • Evaluation of management bodies in accordance with Corporate Governance principles, rewarded with the BBP® label guarantee mark including certificate

  • One-time assessment of management bodies in accordance with Corporate Governance principles, rewarded with BBP® attestation.

  • A model for assessing the circular maturity of organisations

  • Requirements to suppliers of products containing security elements

  • Requirements to suppliers of products containing security elements

  • Under the Federal Constitution, women and men have a right to claim equal pay for equivalent work. This topic is continually discussed in detail at the level of politics and the trade unions. Salary structures are also often tailored to the internal growth of a business and many times do not reflect the actual circumstances.

  • (The certification by SQS is not offered any longer. Existing certificates stay valid until the end of their validity.)

  • Certified quality of Work Integration

  • Certification of electricity from renewable energy sources according to the VUE label

  • Certification of electricity from renewable energy sources according to the VUE label

  • Management excellence certification of non-profit organisations (According to VMI)

  • Management excellence certification of non-profit organisations (According to VMI)
    (The NPO label looses its validity per June 30th, 2023 and will be replaced by NPO:2020.)

  • Chain of custody for wood products

  • Certification of wood and paper processing companies
    (PEFC COC ST 2002:2013 looses its validity per August 13th, 2023 and will be replaced by PEFC COC ST 2002:2020.)

  • Certification of personnel recruitment and hire firms in accordance with the quality standards of swissstaffing (association of employment and recruitment agencies of Switzerland).

  • Model for the development and certification of an integrated quality/environmental management system

  • Certification of personnel recruitment and -hiring companies according to the quality standards of VLP (Verband Liechtensteiner Personaldienstleister)

  • Certification of Work-Family Balance®-Requirements

Assessment models

  • Management and operational information
    (For any further information concerning the product please contact the product responsible, Mr. Stéphane Jaquet.)

  • Building construction
    (For any further information concerning the product please contact the product responsible, Mr. Stéphane Jaquet.)

  • Security systems
    (For any further information concerning the product please contact the product responsible, Mr.Stéphane Jaquet.)

  • Environmental control
    (For any further information concerning the product please contact the product responsible, Mr. Stéphane Jaquet)

  • Power distribution
    (For any further information concerning the product please contact the product responsible, Mr. Stéphane Jaquet.)

  • Telecommunications cabling infrastructure
    (For any further information concerning the product please contact the product responsible, Mr. Stéphane Jaquet.)

  • Evaluation of data centre infrastructure
    (For any further information concerning the product please contact the product responsible, Mr. Stéphane Jaquet.)

Guidelines

Gerlinde Frera
I will gladly take time for you!

+41 58 710 34 48

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