ISO 21001:2018

Educational organizations – Management systems for educational organizations – Requirements with guidance for use


Lifelong learning is more in vogue than ever before. If learning services of a high standard are to be provided, then it is absolutely imperative that they cater to the needs of the customers and meet specific criteria recognised in the sector. As an extension of ISO 9001 with specific reference to the sector, the international standard applies to all learning service providers from primary school right through to university and all further education organizations.


ISO 21001 offers the basis for a relevant management system geared specifically to education and the continuous improvement of the management system, the processes and the services.

Target groups

Educational establishments


3 years – there is an annual audit to ensure that standards are being maintained and a recertification audit after 3 years


The SQS certificate of conformity with ISO 21001 has international recognition.


ISO 21001 is compatible with ISO 9001 (quality management), with all other management system standards and with eduQua.

Management System for educational organizations
Lead Auditor
Gisela Kessler-Berther
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