Incentive

The FAMI-QS Code is a worldwide applicable Standard ensuring feed safety by minimizing unsafe practices and the risk of hazardous ingredients entering the food chain. The standard covers the production and trade of specialty feed ingredients.
Parts of the standard are: Process documents to support the organization in the implementation of the HACCP plan, dedicated chapters for Good Manufacturing Practices according to ISO/TS 20003, crisis management procedure and a well-founded management of supplier to guarantee the supply chain.
Since 2018, the Code of Practice contains a mandatory Feed Fraud Prevention and Defence Module applicable for both production and trade. With this module the operators implement a system to effectively mitigate the risk of feed fraud and terrorism. The certification system is described in the Rules for Operators and Rules for Certification Bodies running side by side with the FAMI-QS Code of Practice Version 6.0.

Outcome

The FAMI-QS code addresses safety, quality, regulatory compliance (fraud and vulnerability) to minimize hazards and to ensure the placing on the market of safe and legal Specialty Feed Ingredients. FAMI-QS is applicable worldwide and is operating under IAF MLA.

Target groups

Producers and traders of Specialty Feed Ingredients (single ingredients and their mixtures) manufactured by one of the following production processes: Chemical, Bioprocessing, Mining, Extraction, Mixing, Formulation.

Validity

3 years - a surveillance audit takes place annually and a recertification audit after 3 years. An unannounced audit takes place within the certification cycle.

Recognition

This SQS FAMI-QS certificate is internationally recognised.

Combinations

The FAMI-QS Code of Practice is aligned with the ISO High Level Structure for Management Systems allowing an easy combination with other standards and the implementation of an integrated management system.

Incentive

With the Quarte certification procedure, developed by SQS, the quality of the music school offers will be ensured and further developed in the sense of minimum standards. Transparency for the stakeholders (authorities, students, parents, teachers etc.) will be achieved and a basis for official decisions (subsidisation etc.) created. The entry is possible either via the open label of the Swiss Association of Music Schools (VMS) or directly via the ISO norm 9001:2015.

Outcome

Systematically documented Management System which serves as a basis for negociations with the authorities concerning subsidies.

Target groups

All music schools which are members of the Swiss Association of Music Schools (VMS).

Validity

3 years - there is an annual audit to ensure that standards are being maintained and a recertification audit after 3 years.

Recognition

The SQS certificate Quarte complies with the norm ISO 9001 and is nationally recognized.

Combinations

Quarte is exclusively audited and certified in combination with ISO 9001 (Quality management) and ISO 29990 (Learning services for non-formal education and training).

Incentive

Certification is required by law for manufacturing of pressure equipment off category II. SQS as a notified body for pressure equipment (NB 1250) is verifying compliance with the essential safety requirements and is accompanying the manufacturer from the state of design up to the final inspections during manufacturing of pressure equipment.

Outcome

DGR EC design-examination and production quality assurance is providing expertise oriented services and solutions, qualified suppliers as well as minimizing risks and costs.

Target groups

Manufacturer of pressure equipment based in the Pressure Equipment Directive 97/23 EC and the Pressure Equipment Ordinance SR 819.121.

Validity

3 years - in terms of continuous further development, annually a surveillance audit and after 3 years, a re-certification audit will be conducted.

Recognition

SQS is approved notified body for pressure equipment bearing the identification number 1250.
The SQS certificate for pressure equipment is internationally recognized.

Combinations

DGR EC design-examination and production quality assurance is compatible with ISO 9001 (Quality management), ISO 3834-2 (certification of welding operations) ISO 14001 (Environmental management) and ISO 45001 (Occupational Health and Safety Management).

Incentive

ISO/IEC 20000-1 leads to increased efficiency in service management and ensures that service management activities meet business requirements and objectives.

Outcome

A Service Management System (ITSMS) supports the management of the service lifecycle from planning through delivery to improvement, providing greater added value for both the customers and the service provider. It enables a constant transparency and a continuous improvement of effectiveness and efficiency.
The revised version ISO/IEC 20000-1:2018 addresses changes in market trends, including commodification of services and management of multiple suppliers by internal or external service integrators.

Target groups

Internal and external IT service providers.

Validity

3 years - there is an annual audit to ensure that standards are being maintained and a recertification audit after 3 years.

Recognition

The SQS certificate of conformity with ISO/IEC 20000-1 has international validity and is recognised worldwide through the IQNET membership.

Combinations

ISO/IEC 20000-1 can be combined with ISO 9001 (quality management), ISO 14001 (environmental management), ISO/IEC 27001 (information security management) and GoodPriv@cy® (data protection).

Incentive

Customer contact centres play a key role in communications between the commissioning organisation and its customers. In order to provide an effective service, customer contact centres must be able to respond to the differing requirements and interests of both customer groups (contracting body and end customer) and to deal with matters consistently in the best possible way. This includes, on the one hand, the ongoing improvement of quality and productivity and, on the other hand, a commitment to good professional ethics and social responsibility towards the workers, the end customer (consumer protection) and the contracting bodies.

Outcome

ISO 18295 forms a basis for the continuous improvement of the supervision system, of the process management and of the public perception of the customer contact centre.

Target groups

Customer contact centres

Validity

3 years - there is an annual audit to ensure that standards are being maintained and a recertification audit after three years.

Recognition

The ISO 18295 certificate has international validity.

Combinations

ISO 18295 is compatible with ISO 9001 (quality management), GoodPriv@cy® (data protection), ISO/IEC 27001 (Information Security) and other management system standards.

Incentive

Certification is required by law for manufacturing of pressure equipment off category II. SQS as a notified body for pressure equipment (NB 1250) is verifying compliance with the essential safety requirements and is accompanying the manufacturer from the state of design up to the final inspections during manufacturing of pressure equipment.

Outcome

DGR Quality assurance of final pressure equipment inspection and testing is providing expertise oriented services and solutions, qualified suppliers as well as minimizing risks and costs.

Target groups

Manufacturer of pressure equipment based in the Pressure Equipment Directive 2014/68/EU and the Pressure Equipment Ordinance SR 930.114.

Validity

The conformity assessment certificate according module E1 is valid for three years with an annual verification.

Recognition

SQS is approved notified body for pressure equipment bearing the identification number 1250.
The SQS certificate for pressure equipment is internationally recognized.

Combinations

DGR Quality assurance of final pressure equipment inspection and testing is compatible with ISO 9001 (Quality management), ISO 3834-2 (certification of welding operations) ISO 14001 (Environmental management) and ISO 45001 (Occupational Health and Safety Management).

Incentive

The ISO 9001 standard stipulates the regulation of specific processes, such as the welding of components. The specific requirements are defined in the ISO 3834-3 standard. It is suitable for welding operations that make products in regulated and unregulated fields. Certification pursuant to ISO 3834-3 highlights the great significance of welding.

Outcome

ISO 3834-3 supports customer-oriented solutions and optimises process control. It reduces risks and costs.

Target groups

Manufacturers of welded components in regulated and unregulated fields.

Validity

3 years - there is an annual audit to ensure that standards are being maintained and a recertification audit after 3 years.

Recognition

The SQS certificate of conformity with ISO 3834-3 has international validity and is recognised worldwide through the IQNET membership.

Combinations

ISO 3834-3 can be extended to the integrated management system in combination with ISO 9001 (quality management), ISO 14001 (environmental management) and ISO 45001 (Occupational Health and Safety Management).

Incentive

Lifelong learning is more in vogue than ever before. If learning services of a high standard are to be provided, then it is absolutely imperative that they cater to the needs of the customers and meet specific criteria recognised in the sector. The national eduQua scheme is officially recognised throughout Switzerland. Further education establishments which hold the certificate have proved that they satisfy the criteria and meet the minimum standard defined by eduQua in respect of further education services.

Outcome

eduQua is a means of fulfilling official requirements (public money allocated to certified institutions only) and paves the way to a quality service with a quality mindset.

Target groups

Further education establishments

Validity

3 years - there is an annual interim audit.

Recognition

The SQS eduQua certificate has national recognition.

Combinations

eduQua can be combined with ISO 9001 (quality management), ISO 14001 (environmental management) and IN-Qualis (Certified quality of Work Integration).

Incentive

In early 2005, Fegems completed the drafting of its «Reference guide for certification of services» for the Genevan EMS sector. Compatible with various quality standards existing in the field of healthcare and EMS and in particular with the standards laid down by the Directorate-General for Health (DASS/DES, Geneva), this reference work enables Genevan EMS to qualify for the «certification of services».
Based on the Fegems ethical charter, this reference work translates its values into facts and specific characteristics which are appropriate to the attainment of the set objectives. It is accompanied by an explanatory glossary which clarifies the content of the proposed document and facilitates the use of a common language. Fegems takes a flexible approach to enable each establishment to define its own mission and accompanying concept as a function of its distinctive features.

This reference work nevertheless imposes very stringent requirements. It has to satisfy the legal criteria, notably those set out in the law governing EMS and the expectations placed on the services by the State, the Federal Office of Social Insurance and the paying partners.

Outcome

FEGEMS enables quality standards to be harmonized within the EMS with the opening of a constructive dialogue and the creation of a common culture for the different partners.

Target groups

The medical-social establishments of Geneva Canton.

Validity

3 years; to facilitate ongoing development, a follow-up audit is performed every year and a recertification audit once every 3 years.

Recognition

The FEGEMS certificate, issued by SQS, is valid in Geneva Canton.

Combinations

FEGEMS can be combined with ISO 9001 (quality management) and with all the other management system standards.

Outcome

Hospital pharmacies are usually involved in an ISO-certified system and so everything possible from a certification office.

Target groups

Hospital pharmacies and pharmacies

Validity

3 years - there is an annual audit to ensure that standards are being maintained and a recertification audit after three years.

Recognition

The SQS certificate Reference system Quality for Hospital Pharmacies is nationally recognized.

Combinations

The Reference system Quality for Hospital Pharmacies can be combined with ISO 9001 (quality management).