Dispute form (appeal, complaint or request)  

  • If you wish to submit an appeal, complaint or request to SQS, please use this form. 
  • You can contact us by using the contact link on the homepage. This will start the handling of your dispute. 
  • An appeal can only be submitted/made against a certification decision of SQS. 
  • We kindly request you to specify your complaint or appeal as much as possible («who, what, where, when») and provide any necessary documentation if applicable. 
  • After reception we will confirm the receipt of your appeal, complaint or request within two weeks after the date of submission. A timeframe of handling the complaint or appeal will also be included in the confirmation. 
  • We will inform you of the results written or verbally, depending on the size and nature of the complaint or appeal.

Please specify below your complaint as much as possible and provide any necessary information, documentation etc. on the discussed issues

 

Appeal and complaint form
(*) are mandatory