Basic offering and basic quality
The basic offering is part of the service offering of an institution. The requirements with respect to basic quality are established according to the structure, process and quality of results.
 

What does the product offer?
 
The Basic offering and basic quality is a useful tool in old age and nursing homes in order to improve quality continually and to create structures which contribute to the continuous  improvement of the service and processes. As part of the audit, not only employees but residents will also specifically be covered. In this way, the external as well as the internal points of view are given special importance.

Target groups
 
Old age and caregiving facilities

Customer's benefit

 This creates a neutral overall picture and the possibility of wide comparison of a number of homes.

• 3 years
• National

Possible combinations
 
Very extensible with ISO 9001:2008 as the basic structure is close to ISO.

Information
Peter Mollet