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ISO/IEC 20000-1
Certification of IT Service Management Systems (ITSMS)
What does the product offer?
- Ensures implementation
of the Best Practice ITIL approach which is internationaly recognised
- Builds confidence with customers, partners, public organisations as well as finance providers
and shareholders
- Implementation and continual development of a management system to ensure the offer of
adequate and reliable IT business services
- Effective control and continual improvement of IT service management activities
- Frame which ensures adequate and reliable IT business services
- Effective monitoring and continual improvement of IT business services
- Support in compliance with legal requirements and contractual conditions
- Implementation of a holistic approach
Target groups
All
enterprises and organisations- which provide in-house or external IT services
- whose business activities rely on IT systems
- which plan to systematize their IT service management and provide for the future
Customer's
benefit
- Reproducible IT business services as key factor in business success
- Systematic handling of IT service management process
- Continual improvement of IT service management
Certificate validity
Possible combinations
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Information
Wolfgang Schwarz
Product-flyer
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